Capabilities

Primary NAICS code: 541513

Waséyabek Operations & Technical Support (OTS) offers our existing industry and federal partners an extensive range of Computer Facilities Management services ensuring that their IT systems are secure, reliable, and efficient. Our services include:

• Network and Server Management: Our computer facilities management services assist the government in managing their network and server infrastructure, guaranteeing optimal availability and proper functioning. We employ the latest technologies and tools to ensure that systems are available and functioning correctly.
• Security Management: We provide comprehensive security management services that protect the government’s computer systems from cyber threats, including malware, data breaches, and hacking attempts. Our team of experts implements the most up-to-date security measures to keep systems secure.
• IT Procurement: We assist the government with their IT procurement needs, ensuring that the equipment and software procured meet required standards and are compatible with existing systems. Our expertise in IT procurement ensures that our partners can efficiently procure the necessary equipment and software for their operations.
• Data Backup and Recovery: We offer data backup and recovery services to ensure that government data is protected and can be recovered in the event of a disaster or system failure. Our services ensure that data is safeguarded and operations can continue in the event of an unexpected data loss.
• Helpdesk Support: We provide exceptional helpdesk support to government employees, assisting them with IT-related issues and troubleshooting problems. Our experienced professionals work tirelessly to ensure that all IT-related issues are resolved quickly and efficiently.